Terms and Conditions
Effective Date: September 11, 2026
Welcome to Grocer.pk. These Terms and Conditions govern your use of the Grocer.pk website and directory services.
By accessing or using Grocer.pk, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use the website.
1. About Grocer.pk
Grocer.pk is a local business directory focused on grocery stores, supermarkets, kiryana stores, and online grocery businesses in Pakistan.
Grocer.pk provides directory and discovery services. We do not operate the businesses listed on the website and do not sell groceries or provide grocery delivery.
2. Use of the Website
You may use Grocer.pk to:
- Search and browse business listings
- Explore businesses by category, city, or area
- View available business information
- Use available map and location features
- Contact businesses using contact information provided in listings
- Read guides and other informational content published on the website
You agree to use Grocer.pk only for lawful purposes and in a way that does not interfere with the operation or security of the website.
3. Business Listings
Business information displayed on Grocer.pk may include names, addresses, phone numbers, categories, opening hours, websites, map locations, and other information.
Information may be provided by business owners, submitted by users, obtained from publicly available sources, or collected through directory research.
Business information can change over time.
Although we may review and update information when appropriate, Grocer.pk does not guarantee that every listing is complete, accurate, current, or permanently available.
4. Listing Requests and Updates
Business owners can contact Grocer.pk to request:
- A new business listing
- An update to an existing listing
- A correction to business information
- A review of outdated information
Requests can be sent to:
We may review submitted information before adding or changing a listing.
Submitting a request does not guarantee that a listing will be published or that a requested change will be made.
5. Accuracy of Business Information
Users should verify important information directly with the relevant business before relying on it.
This may include:
- Opening hours
- Phone numbers
- Address
- Product availability
- Prices
- Delivery services
- Payment methods
- Other business services
Grocer.pk is not responsible for changes made by businesses after information has been published.
6. Business Relationships and Transactions
Grocer.pk does not participate in transactions between users and businesses listed on the website.
Any communication, purchase, payment, delivery arrangement, complaint, refund, or other transaction between a customer and a business is between those parties.
Grocer.pk is not responsible for disputes, losses, damages, or problems arising from interactions or transactions between users and listed businesses.
7. Prohibited Activities
Users must not use Grocer.pk to:
- Publish false or misleading information
- Impersonate another person or business
- Upload illegal or harmful material
- Harass or threaten other users or businesses
- Attempt to gain unauthorized access to the website
- Interfere with website security or functionality
- Use automated systems to abuse, overload, or disrupt the website
- Scrape or reproduce substantial amounts of Grocer.pk content without permission
- Use the website for any unlawful purpose
We may restrict access or remove information when we reasonably believe these Terms have been violated.
8. Intellectual Property
The Grocer.pk website, including its original text, branding, graphics, design elements, and other original materials, may be protected by applicable intellectual property laws.
You may access and use the website for personal and lawful informational purposes.
You may not reproduce, redistribute, modify, publish, or commercially exploit Grocer.pk’s original content without appropriate permission, except where permitted by applicable law.
Business names and information supplied by or about businesses may belong to their respective owners.
9. Third-Party Websites and Services
Grocer.pk may contain links to third-party websites, social media pages, maps, or other external services.
These third-party services are not controlled by Grocer.pk.
We are not responsible for the content, availability, security, privacy practices, or terms of third-party websites.
Users should review the relevant third party’s terms and privacy policies before using those services.
10. Website Availability
We aim to keep Grocer.pk available and functional, but we do not guarantee uninterrupted or error-free operation.
The website may occasionally be unavailable because of maintenance, technical problems, security measures, hosting issues, or circumstances beyond our control.
11. Limitation of Liability
Grocer.pk provides directory information for general informational and discovery purposes.
To the extent permitted by applicable law, Grocer.pk is not responsible for losses, damages, expenses, or inconvenience resulting from reliance on business information published on the website or from interactions with businesses listed on the platform.
Users are responsible for independently confirming information that is important to their decisions.
12. Privacy
Your use of Grocer.pk is also subject to our Privacy Policy.
Our Privacy Policy explains how information may be collected, used, stored, and shared when you use the website.
13. Changes to These Terms
We may update these Terms and Conditions when necessary to reflect changes to the website, services, legal requirements, or our operating practices.
When we make changes, we will update the effective date shown at the beginning of this page.
14. Governing Law
These Terms and Conditions are governed by the applicable laws of Pakistan.
Any legal matters relating to the use of Grocer.pk will be subject to the applicable jurisdiction of Pakistan.
15. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Grocer.pk
Email: info@grocer.pk
Phone: +92-323-1010799
Location: Lahore, Pakistan