Privacy Policy

Effective Date: September 11, 2026

At Grocer.pk, we respect your privacy and aim to be transparent about how information may be collected and used when you visit or interact with our website.

This Privacy Policy explains the types of information that may be collected through Grocer.pk, how that information may be used, and the choices available to users.

1. Information We May Collect

Depending on how you use Grocer.pk, we may collect or receive the following types of information.

Information You Provide

If you contact us, submit a business listing request, request an update, or otherwise communicate with us, you may provide information such as:

  • Name
  • Email address
  • Phone number
  • Business name
  • Business address
  • Business category
  • Website or social media information
  • Other information included in your message or submission

We use this information to respond to requests, review business information, and operate the directory.

Business Listing Information

Information relating to a business may be published on Grocer.pk when it is submitted by a business owner, provided by users, obtained from publicly available sources, or collected through directory research.

Published business information may include:

  • Business name
  • Address
  • City or area
  • Phone number
  • Business category
  • Opening hours
  • Website or social media information
  • Map or location information
  • Other information relevant to the directory

Business information displayed publicly on a listing should not be considered private information.

Technical and Usage Information

When you visit Grocer.pk, certain technical information may be collected automatically by the website, hosting provider, analytics services, advertising services, or other technologies used on the site.

This may include information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Approximate location information
  • Date and time of visits
  • Website interactions
  • Other technical information used for security, analytics, or website operation

2. Cookies and Similar Technologies

Grocer.pk may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, provide security, and support advertising.

Cookies are small data files stored by a website or service on a user’s device.

Some cookies may be placed by third-party services that operate on or support the website.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Advertising and Google AdSense

Grocer.pk may use Google AdSense to display advertisements on the website. Google and its advertising partners may use cookies, web beacons, IP addresses, or similar technologies to help serve, measure, and personalize advertisements.

Third-party vendors, including Google, may use cookies to serve advertisements based on a user’s previous visits to Grocer.pk or other websites.

Google may use advertising cookies to help serve relevant advertisements to users and measure advertising performance. The use of these technologies may vary depending on the user’s browser, device, location, and applicable privacy settings.

Users may manage or opt out of personalized advertising by visiting Google’s Ads Settings:

https://adssettings.google.com/

You can also learn more about how Google uses information when you use websites or apps that partner with Google:

https://policies.google.com/technologies/partner-sites

If third-party advertising networks are used on Grocer.pk, those providers may also use cookies or similar technologies according to their own privacy policies and applicable requirements.

Grocer.pk does not directly control the cookies or technologies used by third-party advertising providers. Users should review the relevant provider’s privacy information for additional details.

4. How We Use Information

We may use information to:

  • Operate and maintain Grocer.pk
  • Display and manage business directory listings
  • Respond to questions and requests
  • Review new listing and update requests
  • Correct or update business information
  • Improve website functionality and user experience
  • Understand website usage and performance
  • Maintain website security
  • Detect and prevent fraud, abuse, or technical problems
  • Comply with legal obligations
  • Support advertising and measurement where applicable

We do not use personal information for purposes unrelated to the operation of the website unless permitted by applicable law or with appropriate consent where required.

5. Public Business Information

Information published as part of a business directory listing may be visible to anyone visiting Grocer.pk.

Business owners and users should avoid submitting information that they do not want to be publicly displayed.

If you believe that personal or business information has been published incorrectly or should be reviewed, please contact us.

6. Sharing of Information

We may share information with service providers that help us operate Grocer.pk.

These may include providers involved in:

  • Website hosting
  • Website security
  • Analytics
  • Email or communication services
  • Advertising
  • Website performance
  • Technical infrastructure

We may also disclose information when required by law, legal process, or to protect our rights, users, website, or property.

We do not sell personal information as a business practice.

7. Third-Party Services and Links

Grocer.pk may use or link to third-party services, including maps, analytics tools, advertising services, social media platforms, hosting services, and other external websites.

Third-party services may collect information according to their own privacy policies and terms.

Grocer.pk does not control the privacy practices of third-party websites.

Users should review the privacy policies of third-party services when using them.

8. Analytics

We may use analytics or similar technologies to understand how visitors use Grocer.pk.

Analytics information may help us understand traffic, popular pages, website performance, and general usage patterns.

Analytics providers may collect technical information such as IP address, browser information, device information, pages visited, and other usage data according to their own policies.

9. Location Information

Grocer.pk provides location-based directory features.

Depending on the functionality used and the permissions provided by your browser or device, location information may be used to help display relevant businesses or locations.

You can control location permissions through your browser or device settings.

Grocer.pk does not require users to provide precise location information for ordinary browsing of the directory.

10. Data Security

We use reasonable technical and organizational measures intended to protect information handled through the website.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

11. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including operating the website, responding to requests, maintaining business records, resolving disputes, preventing abuse, and meeting legal obligations.

The period for which information is retained may vary depending on the type of information and the reason it was collected.

12. Your Choices

Depending on the circumstances, you may have choices regarding information you provide to us.

You may contact us to:

  • Request correction of information
  • Request review of a business listing
  • Ask questions about information we hold
  • Request removal of information where appropriate and legally permitted
  • Opt out of certain promotional communications

You can also manage cookies through your browser settings and manage personalized advertising through Google’s available advertising controls.

13. Children’s Privacy

Grocer.pk is not directed specifically at children.

We do not knowingly request personal information from children for the purpose of creating business listings or user accounts.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where required.

14. International Users and Legal Requirements

Grocer.pk is operated from Pakistan, but the website may be accessible to users in other countries.

Privacy and data protection requirements may vary depending on where a visitor is located.

Where applicable, we will take reasonable steps to comply with legal requirements that apply to our processing of personal information.

Users located in regions with specific privacy rights may contact us regarding applicable requests.

15. Changes to This Privacy Policy

We may update this Privacy Policy when necessary to reflect changes in our website, services, technology, legal requirements, or privacy practices.

When changes are made, the Effective Date at the beginning of this page will be updated.

16. Contact Us

If you have questions about this Privacy Policy or how information is handled on Grocer.pk, please contact us:

Grocer.pk
Email: info@grocer.pk
Phone: +92-323-1010799
Location: Lahore, Pakistan